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‘s Audible said Tuesday some preordered audiobooks of Prince Harry ‘s “Spare” were delayed for customers eager to listen to the highly anticipated memoir.
“We’re aware of an issue impacting a limited amount of pre-orders and the team is working on it now,” Audible said in a tweet addressing users experiencing delays with their preordered audiobooks, narrated by Prince Harry and released Tuesday.
Audible’s support team told customers on social media Tuesday morning the issue should be resolved within a few hours. The delays appeared to affect other preordered titles on Audible released Tuesday as well.
A number of Audible users said in posts on social media they hadn’t received their preordered audiobooks of “Spare” by midmorning Tuesday.
“Spare” sat at the top of bestsellers lists from Amazon and Barnes and Noble Tuesday morning. In London, several book stores extended their opening hours to accommodate an anticipated rush of customers. Waterstones, the UK’s largest bookstore chain, said the memoir was the company’s biggest preorder title for a decade.
Details of Prince Harry’s new memoir were published ahead of the book’s release date after copies inadvertently went on sale in Spain last week. One extract detailed allegations that Prince William grabbed Prince Harry by the collar, ripped his necklace and knocked him to the floor during a heated meeting in 2019.
Penguin Random House, the book’s publisher, said Prince Harry tells his story with “raw, unflinching honesty.” The memoir examines Prince Harry’s life, from his experience following the death of his mother, Princess Diana, to falling in love with Meghan Markle, who he married in 2018.
The couple left their royal duties in early 2020, citing aggressive press intrusion, and moved to Southern California. The Duke and Duchess of Sussex have shared details of their experience with the British royal family and treatment by the UK press in interviews, a recent Netflix documentary series and the new memoir.
Write to Jennifer Calfas at [email protected]
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