Isolation Notification for Students Living in Residence Halls

Dear Fellow Mountaineer,

West Virginia University is committed to the health and safety of our campus community. And as part of our COVID-19 response plan, the University recently was notified that you must isolate due to a positive COVID-19 test result.

We know this is difficult news. However, please be assured the WVU family is here to support you through this time. We ask you to stay calm and use the following guidance. As a member of the community, it is critical that you take these necessary measures to keep everyone safe.

The information in the letter below should answer your questions regarding your isolation.

It is your responsibility to notify your contacts that they have been exposed to COVID-19. For more information on identifying close contacts, please view the CDC website definition for exposure. You also can reach out to the Care Services team at [email protected] with any additional questions.

Anyone who tests positive for COVID-19, regardless of their vaccination status, must isolate for at least five days. This includes any positive PCR test or any positive rapid antigen test. You should remain in isolation until all of the following criteria are met:

  • You are at least five full days from your test date.
  • If you experienced symptoms, those symptoms have significantly improved, AND you have been fever-free for at least 24 hours without the use of fever-reducing medications.
  • If you continue to have fevers and/or symptoms that do not improve within five days, you should remain in isolation until you meet the above criteria.
  • If you do not develop symptoms, you may discontinue self-isolation six days after the date of your first positive test.
  • You should wear a well-fitted face mask for an additional five days following the completion of your isolation period when around other people, practice physical distancing when possible and avoid large social gatherings.

If you were asymptomatic and develop symptoms within 10 days of when you were tested, the clock restarts at day 0 on the day of symptom onset.

You should immediately return to your residence hall room for the time being. However, you soon will move to the isolation housing to begin your isolation period. In the meantime, you should not leave your residence for any reason. This includes going to in-person classes or being on campus. You must remain in isolation until you are medically cleared.

If you continue to have fever or your other symptoms have not improved after 5 days of isolation, you should wait to end your isolation until you are fever-free for 24 hours without the use of fever-reducing medication and your other symptoms have improved. If you continue to experience significant symptoms, please arrange for an alternate treatment plan with your primary care provider.

Student Athletes and those connected to WVU Athletics will be contacted by the Athletics health team and may have different protocols required by the Big 12 Conference. Anyone who falls under athletics must follow the Big 12 Conference isolation guidelines.

You are not permitted to leave isolation to retest for COVID-19. You must remain in isolation until you are released by the University. Please be advised that violating isolation protocols for any reason may result in student conduct charges and/or sanctions.

If you fail to comply with isolation requirements, you will be subject to disciplinary action through the Office of Student Conduct, which may include interim suspension, educational requirements, removal from courses, a campus ban in designated areas, removal from residence halls, University probation. , deferred suspension, suspension or expulsion.

Please keep in mind that you may not attend any WVU Athletics events during your isolation period.


  • You will have at least one hour to pack and will receive a packing list from a member of Housing and Residence Life.


  • Dining Services will produce printed daily menus.
  • Menu will be delivered at dinner time for following day to each resident with your food, and extra copies can be obtained at the front desk.
  • List your dietary restrictions so we can provide a meal based on your personal preferences and needs.
  • If you do not place an order, you will receive the chef’s choice meal option. (Excluding Breakfast)
  • Please select (NO FOOD FOR ME) in case you plan to do door dash or grub hub, etc.
  • Deadlines for ordering:
    • Student will select from menu and return to desk before 7:30 pm for pick up in the morning.
    • Lyon Tower Staff will deliver meals outside your door. Listen for a delivery around meal times: Optional Week Day Breakfast will be delivered between 8-8:30 am.
    • Optional Weekend Breakfast will be delivered between 9:30-10:00 am.
    • Lunch will be delivered between noon and 1 pm.
    • Dinner will be delivered between 5 and 6 pm A snack bag of breakfast items will be delivered each evening with dinner.
  • If you placed an order, your meal will be labeled with your room number. Chef’s choice meals will not be labeled.
  • If you do not pick up your meal within an hour of delivery, it will be discarded.
  • If you have questions or issues, please contact the Dining Services Isolation Contact (304) 680-3921 or if needed, the front desk of Lyon Tower (304) 293-9185.


  • The Mountaineer Pharmacy will deliver medications daily Monday through Friday for students who require prescriptions or over-the-counter medicine. Call Mountaineer Pharmacy at 304-285-7348 to place an order.
  • If your symptoms worsen Monday – Friday: 7:45 am to 8 pm or Saturday: 9:45 am to 4 pm, you should contact student health to discuss the next steps by calling 304-285-7200. If you need to call during a time not listed above, you should contact the nurse navigator at 304-554-8070.
  • If you experience breathing problems, extremely high body temperature or other acute symptoms, you should call 911. Let them know you are in isolation for COVID-19 and make sure to wear a mask/face covering if emergency medical services attend to you in any. way.


  • It is your responsibility to let your instructors know you will not be attending class.
  • If you need assistance reaching instructors, please reach out to the department chair and then college or school dean.
  • For academic questions and concerns, please contact [email protected]


  • The Monongalia County Health Department and WVU will work together to make sure you meet CDC criteria before releasing you from isolation.
  • We will set your release date six days from your test date. We will send you a letter with additional instructions on the day before your contingent release.
  • It is our understanding that you will be contingently released from isolation on [DATE].
  • You may be released on day six, five full days after your test date if:
    • You are asymptomatic OR if you are at least five full days from symptom onset and those symptoms have significantly improved, AND you have been fever-free for at least 24 hours without the use of reducing fever medications, you can return to your everyday activities.
  • You must agree to wear a well-fitted mask for an additional five days after your release.
  • You will be contacted by a Housing and Residence Life representative and provided with information on leaving the isolation housing and returning to your residence hall. You will coordinate a transportation time, and the representative will give you information on how to check out of the isolation location.
  • You will receive a moving cart if needed, to pack for your return to your residence hall.
  • You and your belongings will be picked up at a specific location at Lyon Tower and dropped off at a designated safe spot at your residence hall. You will be provided another moving cart when you arrive at your residence hall to return to your belongings to your room.

If you were asymptomatic and develop symptoms within 10 days of when you were tested, the clock restarts at day 0 on the day of symptom onset

Thank you for doing your part to promote a safe and healthy campus community by following WVU’s COVID-19 isolation protocols. We are here to support you throughout this process.

Contact your residence hall staff or [email protected] if you have any questions or need guidance while isolating. You may also contact [email protected]

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