The awards include almost 20 awards for services in several categories
PORTLAND, Ore., March 31, 2022— (BUSINESS WIRE) – Standard Retirement Services Inc., (Standard), has been awarded several awards based on the results of the PLANSPONSOR 2021 Best-in-Class Provider Survey, an annual survey of approximately 3,000 plan sponsors with established contributions across the country. . The standard has won 12 Best in-Class awards and seven service awards, as well as two of the top five Net Promoters® Placement scores of $ 5 million to $ 25 million and $ 25 to $ 50 million, respectively.
“Meeting and exceeding our clients’ expectations is what we strive for every day,” said Maria Gonzalez, vice president of retirement plan services. “We are pleased that our service culture is reflected in this recognition from the plan sponsors and we are proud of the entire retirement plan organization for the consistency and quality they provide to our clients.”
12 awards for the best provider in its class in three market categories
PLANSPONSOR The best-in-class awards are based on the satisfaction of plan sponsors within a given service area. The three providers with the highest score in the micro and small market categories and the two providers with the highest score in all other markets received the Best-in-Class Award. The Standard has won a total of 12 Best-in-Class awards in three market categories (under $ 5 million, between $ 5 million and $ 25 million and $ 25 million to $ 50 million).
The top five network promoters® Score in two market categories
The provider’s NPS calculation is based on subtracting the percentage of customers who are “opponents”, giving them a score of 6 or less, from the percentage of “promoters” who give 9 or 10. A score of 70% is the benchmark for “best in the industry.” who responded to the 2021 survey gave The Standard high marks, placing the company among the top five NPS scores in two industry categories: In the small markets category ($ 5 million to $ 25 million), The Standard earned NPS 87.8% In the small market category ($ 25 million to $ 50 million), The Standard NPS won 81% and finished third.
Further details and the full survey methodology can be found on the PLANSPONSOR website.
About the standard
The Standard is a family of companies that help customers achieve financial well-being and peace. We have been operating on the market since 1906 and are a leading provider of financial protection products and services for employers and individuals. Our products include group and individual disability insurance, group life, dental and sight insurance, voluntary benefits (paid by employees), absence management services and pension plans and annuities for employers and individuals. For more information about The Standard, visit standard.com or follow us on Facebook, Twitter or LinkedIn.
The standard is the marketing name for StanCorp Financial Group, Inc., and its subsidiaries. StanCorp Equities, Inc., a member of FINRA, wholesale sells a group annuity agreement issued by Standard Insurance Company and a mutual fund trust platform for retirement plans. Standard Retirement Services, Inc., provides financial records and scheduling administration services. Investment advisory services are provided by StanCorp Investment Advisers, Inc., a registered investment adviser. StanCorp Equities, Inc., Standard Insurance Company, Standard Retirement Services, Inc., and StanCorp Investment Advisers, Inc., are subsidiaries of StanCorp Financial Group, Inc. and they are all Oregon corporations.
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